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I’m very impressed with Bisk’s ability to create a diverse group of highly talented people and provide them with opportunities for career growth. Bisk paid for my six professional certificates and I am a better prepared employee for it.

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Currently seeking an Academic Administrative Associate - Transcripts in Tampa, FL for Bisk Education! Bisk Education is a rapidly growing company which facilitates the promotion and online delivery of degree and certificate programs from the nation’s leading traditional universities.

Position Summary:

The Academic Administrative Associate is responsible for obtaining transcripts on behalf of our online application students who pay the required fee for the service.

Principal Duties and Responsibilities:

• Maintain individual database within Talisma of outstanding transcripts to be requested and followed up on.
• Have a clear understanding of Talisma and the ability to run filters to identify issues, outstanding items, etc.
• Submit requests to universities based on their unique process (i.e. via fax, mail, etc.) and ensure appropriate payment and payment type is included (i.e. check, credit card or money order).
• Maintain ‘transcript database’ of all schools and their processes/fees required to request transcripts.
• Ensure sufficient student contact is being made to all universities to ensure transcripts are received in a timely manner.
• Troubleshoot to identify issues with incorrect transcripts that are received, schools that are unable to locate student records, schools that are unable to be located, etc.
• Document Talisma interactions and Transcript tab with detailed notes to ensure sales staff and management are aware of the status of each outstanding transcript.
• Ensure all records are kept confidential and not discussed with anyone other than the student or the school for which the student has provided a signed release.

Knowledge, Skills and Abilities Required:

• One year or more of experience
• General knowledge of Excel, Word, & Email
• Must have excellent verbal and written communication skills
• Must have excellent organizational skills, detailed oriented
• Approaches work in a meticulous and thorough manner

Education Required: 

• High School Diploma 

The above declarations are not intended to be an "all-inclusive" list of the duties, responsibilities, skills, and abilities required to perform the job.  Rather, they are intended only to describe the general nature of the job, a reasonable representation of its activities, and the requirements to perform it.

We are proud to offer a comprehensive and competitive benefits package to meet the needs of our employees. Our benefits include medical (prescription & vision), dental, life insurance, long term disability, flexible spending plans, 401(k), vacation and holidays.  At Bisk Education, employees may take classes and we pay 100% of the college tuition…a $50,000 value.

Qualified candidates please visit the following link to submit your resume. Our application process will take you an average of 5 minutes to complete.

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